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Does any one out there understand cell phone bills? Most everyone agrees with me that wireless phone bills are not easy to read and understand. Cellular phone carriers place so many charges in ones cell phone bill that it is almost impossible to decipher what belongs there and what does not belong there at all.
This was the case with some AT& T customers a while back. They went about the business of paying their cellular phone bills every month, when some mysterious charges began to appear on their phone bill.
It turns out that they were being charged for ringtones and other content that showed up on their wireless. This went on for a period of about three months until some wireless costumers realized the charges were being made. However, once the phone charges were discovered, the wireless phone customers joined in a class action lawsuit that allowed them to get refunds for the unwanted charges.
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I believe similar charges have been filed against other major wireless carries, so AT&T is not the only one out there experiencing this problem. You must make sure that you look at your cell phone bill carefully even if you have Verizon, Alltel, Sprint, T-Mobile, or anyone else for that matter.
I personally think that the problem is not the wireless companies per say, but rather the vendors of ringtones and daily text message services, such as the ones that provide daily horoscopes and jokes. Most of these vendors solicit or obtain wireless customers’ cell numbers by getting them to enter their wireless phone number on forms found in Web sites. Often times they make it appear that what they offer is free, but later their charges appear on cell phone bills. To make it worse, they set the forms up in a way that authorizes them to make recurring charges on your wireless account. Since they show evidence to the Wireless carriers that you authorized the charges when you filled out the form, they get permission to make the charges.
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